Security & Trust

Your document security is our priority. Here's how we protect your files and data.

File & Infrastructure Security

All file transfers use TLS 1.2+ (256-bit SSL) encryption. Your files are protected during upload and download.

Files are automatically deleted based on your plan. We do not create backups of user files. Once deleted, files cannot be recovered.

Our servers are located in the US and EU, complying with regional data protection requirements. We use enterprise-grade cloud providers.

File processing is fully automated. Our staff does not view or access your file content unless you specifically request support assistance.

Your files are never used to train AI models or for any purpose other than providing the service you requested.

We maintain 24/7 security monitoring and regular vulnerability assessments to ensure service integrity.

Keep your login credentials secure. Use a strong, unique password and enable 2FA if available. Log out from shared devices.

We use secure password storage (bcrypt/Argon2), session management limits, and rate limiting to prevent brute force attacks.

Yes. We use industry-standard encryption, automatic deletion, and strict access controls to protect your files.

No. All file processing is automated. Our staff only accesses content if you specifically request support assistance with a particular file.

Files are automatically deleted within 2-24 hours depending on your account type. You can delete them immediately anytime.

Our servers are located in the US and EU, subject to regional data protection laws.

No. We do not create backups of user files. This ensures complete deletion when files are removed.

Yes. We comply with GDPR requirements including data minimization, purpose limitation, and user rights.

If you discover a security vulnerability, please report it responsibly.

Last updated: January 2026